We are looking for a passionate IT Account Manager who will partner with and ensure the long-term success of our customers.
IT Account Manager responsibilities include developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. Accounts managers will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Operate as the lead point of contact for any and all matters specific to your customers
• Initiate, Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Achieves assigned sales quota in designated strategic accounts along with meeting assigned expectations for profitability.
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Minimum experience of 5 years in the IT field.
• BA/BS degree or equivalent
• Gender: Male or Female.
For who might be interested send your CV subjected with IT Account Manager and please use the following naming method for your CV: First Name_Second Name_Age_ IT Account Manager to avoid filtering out